Before signing a contract with an HMS vendor, hospital managing directors must verify critical operational and legal parameters.
Executive Summary
Selecting the wrong HMS can stall hospital growth for years. Use this 10-point checklist during vendor product demonstrations.
The 10-Point Evaluation Matrix
1) ABDM M1-M3 Certification, 2) Integrated TPA Cashless Module, 3) OPD Queue AI, 4) Real-Time LIMS Integration, 5) Doctor EMR Mobile App, 6) GST & Tally Export, 7) Data Encryption at Rest, 8) 99.9% Uptime SLA, 9) Local Regional Support Team, 10) Free Quarterly Feature Updates.
Vetting Vendor Track Record
Always request reference visits to active client hospitals in your state to observe the software live during peak morning OPD hours.