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Case Studies & Outcomes

Proven Clinical & Operational Results

Real implementations, real numbers. Key metrics and operational impact achieved across Twelve IT Solutions deployments.

73%Reduction in OPD wait times
Hospital Management SystemHealthcareMulti-Specialty

Multi-Specialty Hospital Implements AI Queue Management

A 200-bed multi-specialty hospital in Hyderabad reduced average OPD wait from 82 minutes to 22 minutes after deploying the Twelve IT HMS appointment and queue module.

OPD Wait Time

82 min22 min

Billing Errors

12–15/day< 1/day

Insurance Claim Cycle

5–7 days< 24 hours
₹18LAnnual billing error savings
AI Business AutomationHealthcareFinance Automation

Automated Insurance Claim Processing at a 150-Bed Hospital

Manual insurance verification and claim submission was creating 3–5 day delays and frequent rejections. Automation reduced the claim cycle to under 4 hours with near-zero rejection rates.

Claim Processing Time

3–5 days< 4 hours

Claim Rejection Rate

18%< 2%

Finance Staff Required

6 FTEs3 FTEs
ZeroDrug stockouts in 12 months
Pharmacy & InventoryHealthcarePharmacy

Pharmacy Inventory Automation Eliminates Stockouts

A pharmacy across 3 hospital branches was managing stock manually, leading to frequent stockouts and expired inventory write-offs. Automated reorder points and predictive stock management resolved both problems within 30 days of go-live.

Annual Stockout Incidents

470

Expired Drug Write-offs

₹4.2L/year₹0.3L/year

Stock Count Effort

2 staff × 3hrs/weekAutomated
4xIncrease in daily report throughput
Laboratory LIMSHealthcareDiagnostics

Diagnostic Centre Scales Lab Throughput with Integrated LIMS

A high-volume diagnostic centre was bottlenecked by manual result entry and physical report distribution. The Twelve IT LIMS module integrated with their analyzer instruments and automated report delivery to patients and referring doctors.

Report Delivery Time

6–8 hours< 1 hour

Daily Reports Processed

180720+

Data Entry Errors

8–12/day0

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